Shipping policy

Shipping Policy – Tejo Traders

Processing & Domestic Shipping

1. Orders are shipped via UPS or USPS on our business days (Tuesday to Friday, excluding holidays).
2. Orders over $100 currently qualify for free domestic shipping. Big orders may 
3. Once your credit card is authorized, you will receive a confirmation email.
4. Large or Special Orders: Most orders ship under our standard rates. For especially large, heavy, or oversized orders, additional shipping fees may apply. If that’s the case, we’ll always reach out to you first to discuss and confirm before proceeding.
5. Orders are generally processed within 1–2 business days. After processing, delivery typically takes 3–10 business days.
6. Shipping to multiple locations will incur additional charges for each destination.
7. Tejo Traders is not responsible for shipping or delivery delays caused by acts of nature or other uncontrollable events.

International Shipping

• International shipping is not available at this time.

Local Pickups

• To arrange a local pickup, please email us at support@tejotraders.com and we will guide you through the process.

Lost Packages

• If your package is lost in transit, we will assist as much as possible.

We cannot be held responsible for packages once proof of delivery is generated.

• Waiving the signature upon delivery releases Tejo Traders from responsibility for lost or stolen packages.